Информация о клиенте

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  1. GENERAL PROVISIONS

1.1. Rules of the online shop Audimas (hereinafter referred to as the Shop) (hereinafter referred to as the Rules) are applicable to the Client when placing an order in the Shop Audimas.

1.2. Audimas is entitled to modify the Rules of the Shop.  While making purchases at the Shop, the Rules applicable at the moment of placing the order (specified to the order) are applied.

1.3. The Client is not allowed to place an order at the Shop Audimas, if he has not read the Rules of the Shop.  In all cases, it is considered that the Client has read the Rules and approves them, if he confirms his approval of the Rules by clicking “I AGREE” before placing the order of the products.  In the cases, where the Client disagrees, in full or partially, with all or a part of the Rules, he must not place an order at Audimas online; otherwise, it is considered that the Client has read and unconditionally accepts all Rules of the Shop.

1.4. Audimas is released from any liability in the cases where the loss is incurred as a result of the fact that the Client, irrespective of the recommendations provided to him and his obligations, has not read the Rules of the Shop, although such possibility has been provided.

  1. PARTIES AND THEIR CONTACT DETAILS

2.1. Seller:  AB Audimas, Raudondvario pl. 80 Kaunas, LT-47182. Company’s reg. no. 133547024.  Telephone number +370 37 297411. E-mail: audimas@audimas.lt

2.2. Buyer: (Client) a person who visits the website as a potential client or a client whose visit to the website is not first.

  1. PROCEDURE FOR ORDER PLACEMENT AND PAYMENT

3.1. When visiting the website of the Shop, the Client selects the products that he likes.  The basket of the products is formed on the basis of his selection.

3.2. When the basket of the products is formed, the Client has to enter his details that are necessary for delivery of the selected products: his name, surname, address to which the products will be delivered, telephone and any additional information which may be important for delivery of the ordered products.  Audimas hereby confirms that any data provided by the Client will be exclusively used for the sale and delivery of the products without any breach of the requirements related to personal data protection prescribed by the laws of the Republic of Lithuania.

3.3. Then the Client has to select one of the payment methods at the Shop Audimas.  Also, a delivery method is selected from the delivery methods available at Audimas.

3.4 In the last scree, all data provided by the Client are generated and, before confirmation thereof, the Client must make sure that all and any provided data are correct and meet his wishes.  The Client is allowed to correct his data before sending the order to Audimas. The Client is not allowed to confirm the order until he marks that he has read and agrees with the Rules of the Shop Audimas.  If the Client has not read the Rules of the Shop before selection of the products, he must do that before confirmation of his order and data provided therein.

3.5. When the Client confirms the order, it is sent to Audimas.  The order is deemed to be placed at the moment of its receipt by Audimas.  Also, it is considered in such case that a contract between the Client and Audimas is concluded.  However, such contract is to be performed only from the moment when Audimas receives a confirmation from the Client’s bank (when payment on online banking is selected) on payment for the delivered products; in case of a bank transfer, the contract is to be performed when a payment is received from the Client; In case of a cash payment upon delivery of the products or by a card in a self-service terminal, the contract is to be performed from the moment when the Client confirms his order at the Shop Audimas.

3.6. When the Client places the order, the system of Audimas automatically send an e-mail to the Client where ordered products and details provided by the Client are specified.

3.7. When Audimas receives a bank notification stating that the Client has made a transfer for the products purchased at the Shop, a notification is sent to the Client to the specified e-mail address.  The moment of receipt of the notification is the moment when performance of the contract between the Client and Audimas begins.

3.8. The order placed by the Client will be stored in the database of Audimas in accordance with the requirements regarding data storing period prescribed by the legal acts applicable in the Republic of Lithuania.

3.9. In all cases, it is considered that, by placing the order, the Client has read and unconditionally accepts all Rules of the Shop as well as any other terms and conditions specified in the order.

3.10. The contract is concluded and performed in the national language.

  1. WARRANTIES AND SETTING OF THE PRODUCT PRICES

4.1. General characteristics of each product are provided for each product at the Shop.

4.2. Audimas states and the Client confirms that he is familiar with the fact that the colour, form or other parameters of the product specified in the Shop may vary from the actual size, form and colour due to the characteristics of the monitor.

4.3. The Client agrees that, by placing the electronic order in the Shop, he undertakes to pay the price of the products as specified in the order.

4.5. The prices in the Shop and in the order are indicated in the official national currency including VAT.

4.6. Audimas sells the products that comply with the terms and conditions provided in the order.  If the products provided to the Client fail to meet specific requirements of the order, the Client agrees, first of all, to provide Audimas with an immediate notification thereof by telephone of e-mail and the latter undertakes to take all actions in order to eliminate current defects in case such defects have occurred through the fault of Audimas or any third person acting on its behalf.  If Audimas fails to eliminate defects within a reasonable period of time approved by the Client, the Client shall be entitled to defend his rights in the procedure prescribed by the Civil Code of the Republic of Lithuania.

Audimas’ liabilities with regard to the products:

4.6.1. Audimas undertakes to sell the goods that are of proper quality and meet the requirements specified in the respective order.

4.6.2. Audimas undertakes to provide the Client with the amount of products specified in the order.  Audimas will not be liable in the cases where the amount of products is not exact because it has been indicated incorrectly by the Client in the order submitted to Audimas. 

4.6.3. In all cases, Audimas provides the Client with full range of the products that meets the criteria specified in the Order.

4.6.4. In the cases where a respective set of products is specified in the order, Audimas undertakes to provide all items included into the set of products.

4.6.5. Delivered products will be packed by taking account of their nature in order the products would be suitable for their intended purpose.

  1. PROCEDURE AND TERMS OF PAYMENT

5.1. The Client shall pay for the ordered products by one of the methods specified in the Shop Audimas: bank transfer, online banking, credit cards or payment in cash.

5.2. If the Client selects one of the online payment methods, he undertakes to pay for the products immediately; if the Client selects to pay for the products upon their delivery, he undertakes to pay at the time of acceptance of the products.  In other cases, the Client shall lose his right to make claims with regard to the breach of the term for delivery of the products because the parcel of products under the Client’s order is formed only upon receipt of payment for the products.

  1. RETURN AND CHANGE OF THE PRODUCTS

6.1. The product may be returned within 14 calendar days from the day of receipt of the product.  All products purchased at online shop Audimas can be returned.

6.2. The product to be returned should be:

6.2.1. Non worn and without any marks of wearing (this point does not apply for low-quality products);

6.2.2. Packed in suitable packaging to prevent damage during transportation;

6.2.3. With all product labels and good product appearance;

6.2.4. Returning or changing the item must be accompanied by proof of sales (invoice, check or payment statement).  Do not forget to fill in the goods exchange / return request that you will receive with the goods. Please add your account number in the application.

6.2.5. The product can be returned to:  Any official shop of AUDIMAS FREE OF CHARGE. Money will be refunded to your bank account within 14 days (paragraph 2 of the article 6.22811 of the Civil Code of the Republic of Lithuania).

6.2.6. It can be sent to us by registered mail (shipping costs are paid by the buyer)

Address:

AB Audimas

E-trade

Raudondvario pl. 80,

LT-47182 Kaunas,

Recipient: E-trade.

6.3. Change of the product

6.3.4. The product may be changed within 14 days from the day of receipt of the product. All products purchased at online shop Audimas can be changed.

6.3.5. The product returned for change should be:

  • Non worn and without any marks of wearing (this point does not apply for low-quality products);
  • Packed in suitable packaging to prevent damage during transportation;
  • With all product labels and good product appearance;

6.3.6. The product can be changed at:

  • Any official shop Audimas only for the product of the same model (size).  To change the product to another model, shape, colour or other dimension, the change will be delivered to the address specified by the client within 14 days of acceptance of the product. If the seller does not have the correct product, the money will be returned to the account specified by the buyer within 14 days in accordance with Article 6.362 of the Civil Code of the Republic of Lithuania;
  • It can be sent to us by registered mail (shipping costs are paid by the buyer);

Address:

AB Audimas

E-trade

Raudondvario pl. 80,

LT-47182 Kaunas,

Recipient: E-trade.

6.4. In case of price discrepancy:

6.4.1. In case of a change to a more expensive product, the customer undertakes to cover the price difference during the delivery of the products by cash or by bank card.

In case of a change to a cheaper item, AB AUDIMAS undertakes to cover the price difference to the account specified by the client within 14 days of receipt of the products.

 6.5. Product defect

6.5.1. The seller is liable for defects in the item that become evident within two years from the date of purchase of the item.  (Section 6.338 of the Civil Code of the Republic of Lithuania)

6.5.2. Your opinion is important to us! If you are not satisfied with the quality of the purchased product, visit any shop of AUDIMAS.  We will analyse your claim and respond within 10 days. In case of any questions regarding quality of the products, contact us by tel. no. +37068286901

6.5.3. If the Client is not satisfied with the final response from the International Bushido Federation, due to an out-of-court settlement of consumer disputes, you may contact the State Consumer Rights Protection Authority (address 25 Vilniaus g., 01402 Vilnius, Lithuania, e-mail: service@vvtat.lt, phone 852626751, website www.vvtat.lt) in its territorial subdivisions, or fill out an application form on the EGS platform: http://ec.europa.eu/odr/

6.5.4. Consumer disputes are settled out of court by the competent State Consumer Rights Protection Authority (Vilniaus g. 25, 01402 Vilnius, www.vvtat.lt)

  1. PRODUCT DELIVERY

7.1. The Client may select different methods of Product delivery. Receipt of the product depends on the service selected by the Client.

7.2. Generally, the products are delivered to the address specified by the Buyer within 1-3 business days from the day of receipt of payment for the products and transportation of the products, if the products are available in the Seller’s warehouses.  The Seller does not guarantee that in all cases the products shall be delivered within the period specified in the above sentence, especially if the ordered product is not available in the Seller’s warehouses.

7.3. The exact date and time for product delivery is indicated in the Seller’s notice provided to the Buyer to the e-mail address specified by the Buyer in his registration form.  Respectively, upon conclusion of the contract of purchase and sale, the Buyer hereby undertakes to check his e-mail box stated above every say until he receives a notification related to product delivery.

7.4. Before formation of the order, the Client must check his contact details for correctness in order to avoid any misunderstandings or late delivery of the Product.  The Seller is not responsible for any misunderstandings or late delivery of the Product, if late delivery or misunderstanding is a result of inaccurate or incorrect data provided by the Client during formation of the order.

7.7. If the Product comes to the Client in unsuitable condition or packaging which is not leakproof, the Client must provide the online shop with a notification by e-mail eprekyba@audimas.lt or telephone +37062078167

  1. FINAL PROVISIONS

8.1. The Seller and the Buyer hereby undertake not to disclose any terms and conditions of this document to any third party with the exception of the state, governmental and legal authorities that are entitled to receive such information in the procedure prescribed by laws.

8.2. Any disagreements arising from or related to the contract of purchase and sale concluded by and between the Buyer and the Seller shall be solved by the means of negotiations.  In case of failure to find an agreement, disagreements shall be solved in the procedure prescribed by the laws of the Republic of Lithuania.