Privacy Policy

PRIVACY POLICY

Effective from 1 September 2021, Version 2.0

The www.audimas.com website is managed by UAB Audimas Brand (depending on the context, referred to as “Controller” or “We”, “Our”, “Us”, etc.), which is the controller of your personal data that is processed when you are using the www.audimas.com website (“Personal Data”).

Details of the Controller:

UAB Audimas Brand;

Address of the registered office: Raudondvario pl. 80, LT-47182 Kaunas, Lithuania;

Phone: +370 37 297411

E-mail: [email protected].

We respect the right to privacy of the visitors of Our website, business partners and their authorised representatives (hereinafter referred to as “You”, “Your”, depending on the context) and undertake to ensure the protection of Your Personal Data when You are visiting Our website. In the Privacy Policy, we provide information related to the main principles of the processing of Your Personal Data as well as information about the processing of Your Personal Data. We process Personal Data in compliance with requirements of legal acts of the European Union and the Republic of Lithuania in force and this Privacy Policy. We apply technical and administrative safeguard measures in order to protect Your Personal Data collected by Us from the unauthorised loss, use or alteration.

This Privacy Policy (“the Privacy Policy”) applies to the processing of all Your Personal Data when you visit (regardless of the type of device (computer, tablet, TV, etc.) you use for this purpose) and use the www.audimas.comwww.audimas.com website, including when You, both as a natural person who is a consumer or entrepreneur, and as a representative of an entrepreneur who is a legal entity, choose to provide Your Personal Data in the relevant section of Our website.

By using the website and providing Your Personal Data, You acknowledge that You have read and undertake to comply with the Privacy Policy.

If You are under the age of 18, please make sure that You have the permission of a parent / legal representative prior to providing us with personal information about Yourself. Upon Your request, You will need to prove that such permission has been granted. Children under the age of 14 are not allowed to provide their Personal Data on this website.

The terms used in the Privacy Policy shall be understood as defined in the General Data Protection Regulation No. 2016/679.

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

The information to be directly provided by You when You are registering on Our website (creating an account):

• first name;
• surname;
• country;
• city;
• address;
• postal code;
• contact phone number;
• e-mail address;
• loyalty card number;
• account login details (e-mail, password);
• an indication of whether invoices are required in the name of the company and the details necessary for issuing an invoice;
• an indication of commitment to comply with the rules and privacy policy;
• an indication of whether consent to marketing has been given.

You may choose not to provide Us with certain information (for example, the Personal Data which is requested when registering on Our website); however, in such a case You will not be able to use some of the services offered on Our Website.

Information about Your use of Our website (information collected by cookies)

When You visit Our website, We, using the tools installed on the website, also collect information that reveals the specifics of the use of Our services, and statistics about visits to Our website are automatically generated. Read more about this in the “Cookies” section of this Privacy Policy.

Information received from other sources – from third parties

We may also obtain information about You from public sources (to the extent permitted by applicable legal acts) and link such information to information We already have about You.

We may also obtain information about You from third parties such as social networking service providers, for example, when You, using tools accessible on Our website, access Your account on the website using Your Facebook account or when you click a link to Our website on Our Facebook page and access Our website from the Facebook page. 

Other information We collect

We may also process other information about You that You voluntarily provide or that We generate Ourselves:

• Wish List (the favourite products marked by You and their price);
• information about Your shopping cart (product details, quantity, discounts, price, discount code);
• information about the orders You have created (date, number, amount, status);
• e-mail reminders about the created order (3 reminders are sent but they are not saved in Audimas systems).

When using the on-line purchase service, You provide Us with the following personal data

• Your identification and contact details as a buyer of the goods;
• identification and contact details of the consignee of the goods if the consignee is a person other than the buyer of the goods;
• details for issuing a VAT invoice for the purchased goods;
• method of payment for the goods and payment information;
• details of the shopping cart (goods, their quantity, price, discounts, and other information);
• method of delivery of the goods and delivery details (delivery / collection address, identification and contact details of the consignee, notes to the courier).

HOW DO WE USE YOUR PERSONAL DATA?

We use the information collected, including Your Personal Data, for the following purposes:

• Provision of services on Our website. You need to create an account on Our website in order to be able to create Your wish list, have a shopping cart, and see information of the created orders. The legal basis for the processing of personal data: processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
• E-commerce. You can purchase goods (choose, pay, order delivery of the goods) on Our website upon creating an account (registration) and without registration. By registering on Our website, You will avoid re-entering the data the next time when You shop on Our website. The legal basis for the processing of Personal Data: We process the data for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
• For the accounting of the goods You have purchased. The legal basis for the processing of personal data: the implementation of legal acts;
• For ensuring the security of the services and legal compliance on Our website. In exceptional cases, We may need to process Personal Data generated when You are using Our website for the purpose of verifying a reasonable suspicion raised by competent supervisory authorities or implementing their requirements. The legal basis for the processing of personal data: Our legitimate interest to ensure the security of Our services;
• Sending news and messages, offering Our goods and services (or similar to them) and asking for Your opinion about them (direct marketing). In order to be able to send You newsletters, provide personalised advertisements and send notices of promotions, evaluate and analyse Our product market, customers, products and services (including collecting Your opinions about products and services and organising customer surveys) when You have not purchased goods or services from Us (You are not a customer), We will ask You to give Your consent. The legal basis for the processing of personal data (if You are Our customer): Our legitimate interest to inform customers about goods, raise awareness of goods and brands, and promote sales. For more information, see the “Direct Marketing” section of the Privacy Policy;
• For protecting our rights or legitimate interests. Your Personal Data may be needed to be used to avoid, make or retaliate against any legal requirements or claims made by Us, Our suppliers engaged for the provision of services on this website (or in connection with the functioning of the website), or in respect of third parties, or in response to the requirements of a court or competent authority. The legal basis for the processing of personal data: Our legitimate interest to protect Our rights and legitimate interests and those of Our partners and third parties;
• For the purpose of improving the services on Our website. In order to find out how visitors use the services provided on Our website, so that We could improve them and create new content, products and services according to Your needs, we will anonymise the Personal Data generated when You are using Our website and then process the anonymised data. The legal basis for the processing of personal data: Our legitimate interest to ensure the smooth functioning of Our website and the proper provision of services that meet the needs of visitors and are convenient for visitors;In other ways with your consent. You have the right to object or at any time withdraw your consent to the processing of Your Personal Data in cases where they are processed on the basis of consent. Such withdrawal of consent will not affect the lawfulness of the processing of Personal Data performed prior to the withdrawal of consent.

DIRECT MARKETING

We will send You newsletters, provide personalised advertisements and, in order to offer Our services (including in cooperation with partners) and goods, we will send notices about promotions, games, competitions, ask for Your opinion about Our products and services, and organise customer surveys (for direct marketing purposes) by e-mail and SMS with Your consent and, in cases permitted by legal acts (when You are already our customer), also when We have a legitimate interest to notify You of goods and services similar to Our goods and services purchased or used by You.

By checking the box when making an order, or when registering an account on Our website, or in the settings section of Your account on Our website, or when indicating your e-mail address in the newsletter subscription section, You choose to receive Our offers and agree that Audimas Brand, as the Controller, will contact you by e-mail, SMS and direct message on Our website (if such technical means are available on the website).

For the purpose of direct marketing, We will process Your Personal Data received from You (i.e. first name, surname, e-mail address, postal address for correspondence, user name in social networks, and telephone number (in the case of a natural person) or the name of the legal entity, the representative’s first name and surname, position, contact e-mail address, postal address for correspondence, name of the legal entity’s fan website or legal entity account details on social networks, and telephone number (in the case of a legal entity).

You can withdraw at any time Your consent given to Us to receive notifications without experiencing adverse consequences. You can do so in the options of Your account settings by cancelling the option (such as unchecking) to receive Our offers or by contacting Us by e-mail: [email protected]. If You no longer wish to receive notifications from Us, You may unsubscribe at any time by using the unsubscribe link provided in each of the newsletters received from Us.

You have the right to object to receiving Our notifications, in which case We will not have the possibility to provide You with relevant information.

Upon receipt of a request to withdraw Your consent to receive Our notifications, We will immediately terminate the processing of Your Personal Data on the basis of consent. However, the withdrawal of consent will not affect the lawfulness of the processing of Personal Data on the basis of consent prior to the withdrawal of consent (notifications provided prior to withdrawal).

For the purpose of receiving notifications about Our goods and services, We will process Your Personal Data in digital form by any means that ensure secure processing. We will receive Your Personal Data for sending notifications from You. For the processing of Your Personal Data, We use sub-processors (a company that provides a newsletter mailing service).

Based on Your consent to receive notifications about Our services, We will send You notifications for 3 years from the end of the calendar year in which You gave Your consent or until You withdraw this consent in the manner specified in this section of the Privacy Policy (whichever is the earlier).

Your rights are described in more detail the “Your Rights” section of the Privacy Policy.

WHERE DO WE OBTAIN YOUR PERSONAL DATA?

We obtain your Personal Data directly from You, generate them Ourselves when You are using Our website and/or may obtain them from third parties such as:

• payment service providing partners (banks, payment institutions);
• We may obtain the data necessary to authenticate Your identity from Google Inc. or Facebook Inc. when You are logging in to the account on Our website using Your Google or Facebook account;
• marketing service providing partners may provide Personal Data as well as depersonalised information so that We could offer You personalised offers (when We enable the option to choose personalised advertisements on the website);
• the competent state or law enforcement authorities that oblige Us to take certain actions with respect to You or Your Personal Data.

TO WHOM DO WE DISCLOSE YOUR INFORMATION?

We undertake not to transfer Your Personal Data to any third parties, except in the following cases:

• If You have given consent to the disclosure of Your Personal Data to third parties;
• When We provide services in cooperation with partners – Our partners acting as controllers (for example, data hosting, IT system support service, accounting service providers, marketing agencies that apply their own cookies and privacy policies) or independent data recipients (partners providing services of delivery of goods, organisation of payment or other services related to the goods You have ordered). We will only provide those service providers with as much of Your Personal Data as is necessary for the provision of a particular service;
• When Personal Data are provided to competent governmental or law enforcement authorities or other entities in accordance with applicable legal acts, including provision to Our legal representatives;
• If You voluntarily use the authentication features integrated into Our website on an account on Our website (use of Google and Facebook accounts for authentication), We will need to transfer the Personal Data to the respective recipient whose account You will use. In this case, the privacy policies of those suppliers shall apply, at least with regard to the processing of Personal Data performed by them.

We may engage processors of Personal Data. The activities and obligations of the processor shall be governed by an agreement between the controller and the processor, except for cases when the processing is performed on behalf of the controller in accordance with a legal act binding on the processor or where it is not possible to conclude a separate agreement on the processing of Personal Data, in which case an agreement on the processing of Personal Data will be concluded with the specific service provider (processor) in accordance with the rules published by the latter (for example, the rules and privacy policies provided on the website of the specific service provider). The same rules apply to the processing of data where the processor engages a sub-processor.

Personal Data may only be transferred to other persons in accordance with the procedure laid down in the General Data Protection Regulation and other applicable legal acts and to the extent specified in the Privacy Policy. Personal Data shall be transferred only to the extent necessary for that purpose. At present, We do not transfer Personal Data outside the European Economic Area (EEA). We have a regional sphere of operation and may decide to expand our activities of the processing of Personal Data to countries outside the EEA (for example, to process Your Personal Data outside the EEA), which may apply different data protection standards. If We transfer and/or store Personal Data in non-EEA countries, We will apply appropriate safeguard measures to ensure an adequate level of the protection of personal data in the EEA (for example, We will check that the recipient of Personal Data has an EU-US Privacy Shield Certificate or will sign EU standard contract terms). We will notify of the processing of Your Personal Data outside the EEA in accordance with the procedure specified in this Privacy Policy.

WHAT DO WE DO TO PROTECT YOUR INFORMATION?

Personal Data are protected against loss, unauthorised use and alteration. We have introduced physical and technical safeguard measures in order to protect all information We collect and process as provided for in this Privacy Policy.

HOW LONG DO WE PROCESS YOUR PERSONAL DATA?

The wish list and shopping cart created for the purpose of the provision of services on Our website are stored for 30 calendar days from the moment of their creation.

For the purpose of e-commerce, Personal Data, including order information, are stored for 3 (three) years after the end of the calendar year in which the purchase was made;

For the accounting of the goods You have purchased, Personal Data are stored for a period specified by legal acts, which is usually 10 years after the current financial year in which the purchase was made in Our e-shop;

For the purpose of ensuring the security of the services and legal compliance on Our website, Personal Data are stored during the investigation and for 3 years thereafter, unless a longer storage period is required by applicable law;

For the purpose of sending news and messages (direct marketing), Personal Data are stored for 3 years from the end of the calendar year in which You gave Your consent or until You withdraw this consent in the manner specified in this section of the Privacy Policy (whichever is the earlier);

For the purpose of protecting Our rights or legitimate interests, Personal Data are stored during the dispute and for 10 years after the final court decision takes effect.

At the end of the specified period, the data will be securely erased in a manner that prevents their reproduction.

YOUR RIGHTS

The data subject (You) whose data are processed by the Controller has the following rights:

• to know (be informed) about the processing of Your data right to know);
• to access Your data and to learn how they are processed right of access);
• to request the rectification or, taking into account the purposes of the processing of the personal data, completion of incomplete personal data right to rectification);
• to erase Your data or suspend actions for the processing of Your data (excluding storage) right to erasure and “the right to be forgotten”);
• to request that the controller of the Personal Data restrict the processing of the personal data for one of the legitimate reasons right to restriction);
• to receive the personal data, which You have provided to the Controller, in a structured, commonly used and computer-readable format and to transmit those data to another controller under certain conditions (right of portability);
• to object to the processing of personal data where such data are being or are intended to be processed on the grounds of consent or legitimate interest (save in exceptional cases), including the right to object to the processing of personal data for the purpose of direct marketing;
• If You believe that We are violating Your or a person’s rights, You will be able to lodge a complaint with the State Data Protection Inspectorate in accordance with the procedure prescribed by legal acts.

If You no longer want Your Personal Data to be processed for the purpose of direct marketing, please contact Us by e-mail [email protected] and indicate that You object to the processing of Your Personal Data for a specific purpose.

In order to exercise Your rights as a data subject, you need to fill in a Request regarding the Exercise of the Rights of the Data Subject. You can (1) sign it in the usual manner and bring it to Our office at Raudondvario pl. 80, LT-47182, Kaunas, Lithuania (when You come, We will ask You to submit the original signed request and Your identity document to verify Your identity) or (2) You can sign the filled-in request by electronic signature and send it by e-mail to [email protected]. Only requests submitted in this way are considered as have been submitted and are evaluated and executed by Us. This is how We verify Your identity and can prevent the unauthorised processing of Your Personal Data. We consider that the term provided by legal acts for the exercise of the rights of data subject commences on the moment of the submission of the request in one of the above ways.

We will provide a response to such a request no later than one month from the date of its submission. If necessary, this period may be extended by a further two months, taking into account the complexity and number of requests. In this case, We will notify You of such an extension within one month of receipt of the request, while also stating the reasons for the delay.

THIRD-PARTY WEBSITES, SERVICES AND PRODUCTS ON OUR WEBSITE

Our website may contain third-party banners, links to their websites and services, which are not controlled by Us. We are not responsible for the security or privacy of information collected by third parties. In this case, if You are directed to a third-party website by clicking on a link or banner, We recommend that you read the rules and privacy policies applicable on such a website before using it.

COOKIES

When You visit Our website, We want to provide such content and features that are tailored exactly to Your needs. For this purpose, We use cookies and other similar technologies.

By using Our website and clicking on “Accept” in the cookie pop-up window, You give consent to Us, as the website controller, to installing cookies in Your browser (computer, tablet, phone, etc.). If You do not click the “Accept” button and continue to browse the website, then only the cookies (technical and functional) necessary for the functioning of the website which are not subject to Your consent, will be installed on Your device. By clicking “Accept”, You also agree that third parties may install the specified cookies and use the information obtained through them about Your browsing on the website.

A cookie is a small alphanumeric file that, subject to Your consent, We will store in Your browser or computer’s hard drive. Cookies contain information that is transferred to Your computer’s hard drive.

Cookies are media that store information on Your device. The following types of cookies are used on Our website:

Technical cookies. Technical cookies are necessary for the proper functioning of Our website. Technical cookies help Us to display the content of Our website on Your device. Without them, Our website cannot be used to the fullest extent. Technical cookies also ensure that once You gave your consent, You will not have to do so again each time You visit Our website.

Functional cookies. Functional cookies are designed to improve the functionality of the website, make the website convenient and efficient for Your use.

Analytical cookies. Analytical cookies are used to develop statistical analysis of navigation methods applied by visitors of Our website. The data collected by these cookies are used without identify You, i.e. We receive depersonalised statistical information.

Marketing and remarketing cookies. These are cookies that collect information about Your visiting Our website, which is then used to display remarketing on the Internet (including various social networks (Facebook, etc.), to run e-marketing campaigns, and to measure the success of Our marketing efforts. Most of these cookies are third-party cookies (read about them below) that We use for marketing / repetition marketing purposes.

Session cookies are cookies used while a visitor is browsing the Internet and deleted automatically when the browser is closed.

Persistent cookies are stored in the visitor’s browser until the cookie expires or is deleted by the visitor.

Along with cookies, We use other similar technologies that perform the functions of cookies, such as local storage technology.

First-party cookies: These are Our own cookies. 

Third-party cookies: These cookies are provided by third parties in accordance with an agreement with Us.

Use of cookies for analytics, marketing and remarketing

Google Analytics. This website uses Google Analytics, Google’s service to analyse how visitors use the website. Google Analytics is Google’s analytics tool that helps website and application owners to better understand how visitors interact with their websites or applications. It may use a set of cookies to collect information and to report the website use statistics in the Google system without identifying individual visitors.

If you object to the installation of cookies on Your device for analytics purposes, You can take advantage of the option provided by Google to install an add-on of the most commonly used web browsers that disables Google Analytics when You browse on the Internet. You can download the add-on from https://tools.google.com/dlpage/gaoptout?hl=en. Once this add-on is installed, Google Analytics will be disabled completely, not just on Our website.

Please also be informed that on this website we use additional Google Analytics Advertising features: Demographics and Interests and Remarketing.

To enable the functioning of the Demographics and Interests feature, We use Google Analytics cookies and DoubleClick cookies to obtain aggregated and anonymous information on demographics and interests concerning visitors of Our website.

The Remarketing feature allows for repeated provision of advertising messages administered by Us on Google’s partner websites to those visitors of Our website, who have visited Our website and/or are interested in Our services through an advertising message.

You have the option to disable the personalised display of remarketing by changing Your settings https://adssettings.google.com.

More information on how Google uses Your information for advertising can be found at https://safety.google/privacy/ads-and-data/?hl=lt.

Facebook-Pixel / Custom Audiences. Our website uses the Custom Audiences remarketing feature provided by Facebook Inc., 1601 Willow Road, Menlo Park, CA, USA (Facebook). This feature is used to optimise the advertising that is displayed to visitors of this website when they use the Facebook social network. For this purpose, Facebook’s remarketing tag is installed on this website. When you visit Our website, the tag saves information that you have visited this website. When you log in to Your Facebook account, information about Your visit to this website is transmitted to Facebook Inc. The information collected for the purpose of the functioning of this feature is anonymous to Us, i.e. We are unable to identify You on the basis of the information collected to support the functioning of this feature. You can find more information about Facebook’s remarketing services in Facebook’s Privacy Policy https://www.facebook.com/about/privacy/. You also have the option to disable Facebook’s remarketing by visiting https://www.facebook.com/settings (to disable personalised Facebook advertising, you need to log in to your Facebook account).

Restricting and opting out of the use of cookies 

Cookies are controlled by You, so You can opt out of them at any time or destroy (delete, uninstall) them by adjusting Your browser settings. On most websites, You can:

• check what cookies have been saved and delete individual cookies;
• block third-party cookies;
• block cookies from specific websites;
• block the sending of all cookies;
• delete all cookies when closing Your browser.

If You object to the storage of cookies on Your device, You may withdraw Your consent to use them at any time by changing your settings and deleting the cookies that have been saved as well as by disabling Facebook and/or Google’s remarketing and analytics data collection in the manners described above.

If You choose to delete cookies, remember that all the set options will also be removed. Please also remember that many websites will not work properly if cookies are completely blocked.

For more information about cookies, You can visit: www.AllAboutCookies.org and http://www.youronlinechoices.eu. Information on how to change the settings of Your browser can be found here:

Internet Explorer / Firefox / Google Chrome / Safari / Opera

For more information about the individual cookies We use and the purposes for which We use them, see the table below:

Our website may contain links to the websites of other persons, companies or organisations. We are not responsible for the content of such websites or their principles of ensuring privacy. Accordingly, if You are directed to other websites from the Controller’s website by clicking a link, you should separately check their privacy policy and applicable rules of use.

CONTACT US

If You have any questions concerning the information provided in this Privacy Policy, please contact Us in the way convenient to You:

• by post: UAB Audimas Brand Raudondvario pl. 80, LT-47182, Kaunas;
• by phone: +370 37 297411;
• by e-mail: [email protected].